Privacy Policy

At Texas Hill Country Botanicals, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This privacy policy outlines how we collect, use, and protect your information when you use our website or make a purchase from our online store.

What personal information do we collect? We collect personal information such as your name, email address, phone number, and shipping address when you create an account or place an order on our website. We may also collect information about your usage of our website, such as your browsing history and IP address.

How do we use your personal information? We use your personal information to process your orders, communicate with you about your order status and provide customer service, and to personalize your experience on our website. We may also use your information to send you promotional emails about our products, events, and offers.

How do we protect your personal information? We implement a variety of security measures to protect your personal information, including encryption and firewalls. We also limit access to your information to authorized employees who need it to perform their job duties.

Do we share your personal information? We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in processing payments, shipping orders, or sending promotional emails. These service providers are obligated to keep your information confidential and only use it for the specific purpose for which it was shared.

Your rights and choices: You have the right to access, correct, or delete your personal information at any time. You can also opt-out of receiving promotional emails from us by clicking the “unsubscribe” link in any email we send you. Please note that we may still send you transactional or service-related emails regarding your orders or account.

Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Changes to our privacy policy: We reserve the right to modify our privacy policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.

Contact us: If you have any questions or concerns about our privacy policy, please contact our customer service team.